Your hotel in Obertauern: what you need to know

All information concerning your stay at the Seekarhaus 5-star ski hotel

  • A - F
  • G - L
  • M - R
  • S - Z
  • CHECK-IN AND CHECK-OUT
    We kindly ask you to check in after 15:00 and check out by 11:00. If you would like to check in early or check out late, please contact our reception staff.
  • CHILD CARE
    Our child minders always have fun in store for our littlest guests. Find out more at reception or at our day care centre.
  • CHILDREN & BABIES
    Kids have their own realm at the Hotel Seekarhaus: the play area is located on the ground floor next to the reception area. Plus, we offer the following and much more for little ones: baby monitor, cots, electric kettles, high chairs in the restaurant...
  • CREDIT CARDS
    We accept EC card, MasterCard and Visa.
  • DAILY POST
    Every day we put together a hotel newsletter, which can be found on your breakfast table. Learn about the day’s activities and more!
  • DINNER
    Dinner is served from 18:30 to 20:30.
  • DINNER AT OTHER RESTAURANTS
    If you would like to have dinner at another restaurant, please be sure to bring your chip card with you as the hotel doors are locked from 22:00. After 22:00, you can only access the hotel through the garage with your card.
  • DOGS
    We gladly welcome dogs but they are not allowed in our restaurant or spa areas. The daily price (without food) is € 35, - per dog and night. We reserve the right to charge for any required final cleaning.
  • DRINKS MACHINE
    You will find drinks machines on the first and second floors. Use your room key card to order and pay for your drinks.
  • DRY CLEANING
    Please bring anything you would like dry cleaned to reception and we will take care of it for you. Dry cleaning fees will be charged to your room.
  • ELECTRICITY
    220 volt alternating current.
  • FAX
    You can send faxes at standard telephone rates. Please ask for assistance at reception.
  • FIRST AID KIT
    You will find a fully-stocked first aid kit at reception.
  • FLOWERS
    We will be happy to organise flowers for you. Simply place your flower order with reception at least two days in advance.
  • GAMES
    You can rent games at the reception desk. Please make sure that all pieces are included when you return the game.
  • GARAGE
    Our underground parking garage is available for guests free of charge.
  • GYM
    Guests will find a spacious gym with treadmill, cross-trainer, exercise bikes and more on the ground floor of our Silberseehaus.
  • HOTEL SAFE
    Money and jewellery can be kept in the hotel safe at reception free of charge. Liability is limited for valuables kept in the safe in your room (maximum value €14,500.00).INTERNET
    There is free WIFI in our bar, reception area and guest rooms.
  • LIBRARY
    You will find a selection of books and games at reception.
  • LOST & FOUND
    Please contact the reception staff if you have lost or found something.
  • LUGGAGE
    Our caretaker will be happy to help with luggage during check-in and check-out. Simply ask for assistance at reception.
  • LUGGAGE STORAGE BEFORE CHECK-IN/AFTER CHECK-OUT
    We will be happy to store your luggage before you check in and after you check out.
  • LUNCH – À LA CARTE
    Look forward to delicious lunches from 11:30 to 17:00 in our Seekarstube à la carte restaurant.
  • LUNCH PACKET
    You can order a lunch packet for the day of your departure from the reception desk. Please place your order the evening before your departure.
  • MASSAGES & COSMETICS
    We kindly ask you to book your massage and cosmetic appointments at reception. Our massage and cosmetic rooms are located on the third floor near the entrance to our sauna area. Learn more about our selection of treatments in our wellness & beauty brochure.
  • MINIBAR
    Rooms in the Silberseehaus are equipped with minibars stocked with a selection of alcoholic and soft drinks, as well as snacks. Prices can be found on the price list.
  • MOBILE PHONES
    We kindly ask you not to talk on your mobile phone in our restaurant and spa.
  • NEWS AND POST
    Guest post will be held at the reception desk. You will be notified if you have received any post.
  • NEWSPAPERS & MAGAZINES
    Daily newspapers and magazines can be found in the Seekar Shop. You can also reserve a daily newspaper at reception.
  • PHARMACY
    Our shop has a small selection of medicines. You can obtain other medicines from Dr Aufmesser’s office on the Passhöhe (phone: 0043 (0) 6456/7298).
  • PHOTOCOPIES
    We will be happy to help with photocopying if you need to take care of urgent matters. Simply come to the reception desk if you need something copied.
  • RADIO
    You can listen to the radio using your TV.
  • READING GLASSES
    Reading glasses of various strengths are available at reception.
  • RECEPTION
    Our reception desk is staffed from 07:30 to 22:00.
  • RECYCLING
    The environment is very important to us and we do whatever we can to protect it – we ask you to help us do so. Please place your used newspapers on the floor next to your rubbish bin rather than throwing them in the bin – they will then be recycled.
  • ROOM KEYCARD
    A deposit of €5 per room key card will be added to your hotel bill. Please return your key card to the reception when you check out!
  • ROOM SERVICE
    Simply dial 400 to call reception. Room service fees will be charged to your room.
  • SAUNA VILLAGE – for guests 16 and older
    Our sauna village is located on the third floor, is open daily from 12:00 to 20:00, and is free for hotel guests. Sauna towels can be found in your room. The sauna village is a quiet zone! Please note that only guests 16 years and older are permitted in the nude sauna area. Our silver baths on the ground floor have a family sauna and steam bath.
  • SEMINARS
    Our spacious (110m2) seminar room with natural light can hold up to 100 people and can be separated into a total of three smaller rooms (2x40m2 and 1x30m2), each with independent technical controls. All technical equipment is controlled via a touch screen. The seminar room offers the perfect venue for successful meetings, presentations, trainings, seminars and more.
  • SKI AND SKI BOOT STORAGE
    Each guest room has a storage locker available (allocated by room number).
  • SKI HIRE
    Our ski hire is located next to our ski storage room. Get more information at the reception desk.
  • SPECIAL MENUS
    We can organise a special meal with personalised menus, wine accompaniment, etc. for special occasions. Our restaurant manager and kitchen team will be happy to assist you and cater to your dietary requirements.
  • SUNCHAIRS
    You will find sunchairs on our terrace when the weather is nice. Hotel guests can use the sunchairs free of charge.
  • SWIMMING OASIS – SILVER BATHS
    Our spacious wellness area on the ground floor of the Silberseehaus features a pool, a separate children’s pool with attractions for kids, a sauna, steam bath, relaxation area with fireplace, and amazing views of the Gamsleiten and Zehnerkar. Our wellness area is open from 07:00-20:00.
  • TANNING BEDS
    Our tanning beds are open from 10:00 to 20:00. You can use the tanning beds using your room card. Fees will be charged to your room.
  • TELEPHONE
    Telephone charges will be added to your hotel bill. To dial out, simply dial 0 or press the “Amtsleitung” (standard telephone line) on your phone.
    Our telephone number: from Austria: 06456-200 10
    from D, B, CH, I, NL: 0043-6456-20010
    Our fax number: from Austria: 06456-200 10-10
    from D, B, CH, I, NL: 0043-6456-200 10-10
    The extension for your room is your three-digit room number.
  • TOWELS
    We try to protect the environment as best we can and therefore try to reduce unnecessary laundry. Place your towels in the bathtub or shower if you would like to have fresh ones. Place your towels on the towel rack if you would like to use them again. Sauna towels are provided in your room.
  • WAKE-UP SERVICE
    If you would like to be woken up in the morning, you can schedule your wake-up call by using the telephone in your room. You will find directions on your telephone list. Our reception staff can also programme the phone for you.
  • WINE CELLAR
    Our wine cellar includes a large selection of specially-chosen wines. Our sommelier will be happy to help you select the perfect wine.

Do you have any questions? Our team would be happy to answer them! Contact us anytime during your ski holiday in Austria.